Several service management posts this week, as well as some useful advice on securing all those automation management tools we’re adopting. Several good technical Windows posts as well.

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News

Excellent advice for securing management interfaces, covering end-user devices, keeping secure audit information and reducing exposure.
https://www.ncsc.gov.uk/blog-post/protect-your-management-interfaces

Many organisations have some level of support or service desk, but how often is that group involved in the conversations around devops. This post contains several reasons why doing so is important.
https://blog.sysaid.com/entry/devops-success-via-the-service-desk

A post on the usefulness of deployment checklists, even with highly-automated deployment processes.
https://blog.gojekengineering.com/limiting-software-infant-mortality-rate-decoding-gojek-deployment-checklist-1c6cc3e28df

The field of IT operations is definitely growing, but studies on how and how much are limited. This survey focuses on understanding the demographics, work environments, tools, and pay of practitioners in our field.
https://www.oreilly.com/webops/2018-ops-survey.html

The .NET Core framework has a set of Docker images useful for different aspects of development. This post explains the various images and what they are used for.
https://andrewlock.net/exploring-the-net-core-docker-files-dotnet-vs-aspnetcore-vs-aspnetcore-build/

A useful look at application logging in Kubernetes, looking at running logging agents as daemonsets, collecting logs when they are not being sent to stdin/stdout and more.
https://timber.io/blog/collecting-application-logs-on-kubernetes/

SIAM, or Service Integration and Management, is a management approach for situations that includes services sourced from a number of service providers. This post acts as an introduction.
https://servicemanagementasexperienced.blogspot.com/2018/05/service-integration-and-management-siam.html

A set of good tips for anyone hiring operations engineers and developers into devops-minded organisations.
https://www3.dbmaestro.com/blog/building-devops-greatness-part-2-hiring-devops-talent

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Tools

A set of tools for working with Windows Event Forwarding, specifically intended for centrally collecting logs for forensic analysis.
https://github.com/palantir/windows-event-forwarding

Friends don’t let friends suffer from alert fatigue. Learn how to cut down alert noise, reduce anxiety, and start focusing on your actionable alerts.
http://try.victorops.com/DevOpsWeekly/Alert-Fatigue